Privacy Policy
Zenith Fiat (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.zenithfiat.com] (the “Site”) and use our crypto trading platform services (the “Services”). By using our Site and Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: When you register an account on our platform, we may collect your name, email address, phone number, date of birth, address, and other relevant personal details.
- Account Information: Details about your account activities, including your trading history, account balances, and transaction records.
- Payment Information: If you make deposits or withdrawals, we may collect payment information such as bank account details, payment provider information, and transaction history.
- Technical Data: Information collected through cookies and other tracking technologies, including your IP address, browser type, device type, and browsing activity.
- Communication Information: Correspondence between you and our customer support team, including emails and chat interactions.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our Services.
- To process and facilitate deposits, withdrawals, and other financial transactions.
- To verify your identity and ensure compliance with applicable laws and regulations (including anti-money laundering (AML) and know-your-customer (KYC) requirements).
- To improve, personalize, and optimize the user experience on our platform.
- To communicate with you, including sending transaction notifications, updates, and marketing communications (if you opt in).
- To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We implement a variety of security measures to ensure the protection of your personal information, including:
- Secure Socket Layer (SSL) encryption to protect sensitive data during transmission.
- Regular audits and monitoring to prevent unauthorized access to our systems.
- Strict access controls for employees and contractors who require access to your information.
- We do not store sensitive financial information (such as credit card details) on our platform. All payment data is handled by third-party, trusted payment processors.
4. Sharing Your Information
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist in delivering our Services (e.g., payment processors, IT support).
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a court order or subpoena), or if necessary to protect our rights or property.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the functionality of our website, track usage, and improve user experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly if you disable cookies.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
- Objection: You may object to our processing of your data for direct marketing purposes.
- Withdrawal of Consent: If you have provided consent for any processing, you may withdraw it at any time.
To exercise these rights, please contact us at [support@zenithfiat.com].
7. Data Retention
We will retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. After this period, your data will be securely deleted or anonymized.
8. International Transfers
Your personal data may be transferred to, and processed in, countries outside of your country of residence, including jurisdictions that may not have the same data protection laws as your home country. By using our Services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
9. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect or process personal information from anyone under 18. If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to delete such information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of the policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Zenith Fiat
Email: [support@zenithfiat.com]